Chlorine Smell & Taste In Water – Fair Oaks
Betty Ann B.
Problem: The customer didn’t like the smell and taste of the chlorine in her city water. This customer is on Municipal city water in Fair Oaks, California. City water tends to have levels of added Chlorine which is used to kill bacteria, viruses, and parasites that can be present in the water. Most customers have issues with the taste and smell of chlorinated water in their homes. The taste can range from a musty or earthy to a chemical taste.
Solution: We tested the water at the home and recommended a Whole house sediment filter and Kinetico dechlorinator and Kinetico K5 drinking water station. The dechlorinator acts as a whole house chlorine filtration system. The K5 drinking water station provides high-quality, pure water for drinking and cooking and includes lead-free designer faucet.
Orange Stains on Fixtures, Appliances and Toilet – Jackson
Problem: The customer is getting orange stains on toilet, dishasher and sinks.
Solution: The customer’s water was tested and found to have a hardness of 30. High iron is often found in well water in the Jackson, California area and is a common problem. The solution is a Kinetico MACH 2100S Water Softener. This water softener system a robust unit with a high flow rate and a large salt capacity. The dual tank technology allows for an unlimited supply of clean, conditioned water and enables system to regenerate with clean, conditioned water.
Contaminants in Water – Placerville
Problem: The customer had a full spectrum water test which tests for a variety of organic and inorganic chemicals in water and was found to have a high content of contaminants present in their water.
Solution: We installed a Kinetico K5 Drinking Water Station to filter out the chemical contaminants found in the water.
Bad Tasting Waster – Folsom
Problem: Bad taste in Folsom city water
Solution: Installation of Kinetico K5 Drinking Water Station in the customer’s pantry.
The Kinetico K5 Drinking Water Station removes contaminants from water and is a good fit for customers with city water where the taste is bad. It produces more than 40 gallons of water per day and has multiple options for filtration to fit your specific water filtration needs.
Bacteria In Water – Lotus
Problem: The customer had bacteria present in their water.
Solution: We installed an Ultra Violet lamp system that purifies the water by the water passing through a UV lamp.
Muddy Water – Garden Valley
Problem: Muddy Water in Garden Valley. The customer’s water is extremely dirty with mud and sediments.
Solution: A pre-filter is in use to catch the mud and sediments and keep it out of the customer’s home. Customer uses a BB 10 inch 1 micron filter which is used in cases where water is very dirty.
Iron Issues – Placerville
Problem: High iron content in the customer’s water is the cause of the yellow water.
Solution: Suggested installation of Kinetico S250XP Water Softener to remove high iron content in water.
Kinetico Service Maintenance – Murphys
Problem: Customer was getting black water and staining in home
Solution: Our Kinetico service technician went out to inspect the system and perform annual maintenance. The system brine tank needed to be cleaned and the filter was plugged full of sediments. The technician cleaned out the brine tank and added new salt and changed the filter and the system is running clean now. This is a reminder of how important it is to have regular service. Maintenance frequency depends on your water chemistry. Some homes may need to be on a more frequent maintenance cycle.
Water Staining Issues – Ione
Location: Ione, California
Problem: The customer lives in Ione, California and was having issues with yellow staining in their toilets.
Solution: We installed a Kinetico 2100F-OD Dual tank, Non-electric backwashing filter with Calcite media for sediment and iron filtration. The unit raises the pH of the water to prevent corrosion. We also installed a Kinetico S350XP- Light commercial non-electric water softener because of the customer’s water was extremely hard and this system removes iron effectively. There is a dual tank for clean water backwashing.
PH Issues – Penryn
Location: Penryn, California
Problem: The customer lives in a rural area in Penryn, California and was having issues with PH and acidity which was affecting the pipes in the home.
Solution: We installed a Kinetico 1100 Upflow Neutralizer and a Kinetico 2060S water softener system with polyphosphate. The polyphosphates work to stabilize water quality and minimize color, scale, deposits and corrosion.
Hard Water – Auburn
Location: Auburn, California
Problem: The customer was looking for a new Kinetico water softener.
Solution: The customer’s lived in a rural area in Auburn, California where hard water issues are prevalent. The home owner’s water was tested and determined to have hard water. The customer purchased a whole house filtration system which was an S250-XP Kinetico residential water softener.
SMELL & COLOR
Location: El Dorado, California
Problem: The water has a metallic smell. Has a dingy tint to it and becoming reddish.
Solution: We tested the customer’s water and determined it had a total hardness of 21, iron level 1.5, PH was at 0 and TDS was at 0. It was determined that the customer had hard water and iron in the water chemistry and they needed a water softener to address the iron and hardness issues. We installed an S250-XP Kinetico residential dual-tank non-electric softener. The install provided a 10-year warranty, a pre-filter, and 200 LBs of salt.